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Voice Technology

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Your organisation needs a Voice Technology strategy

Voice technology has the capabilities for your organisation to offer employees a completely new way of training – and delivering that level of engagement can help towards business growth.

Research shows that people accessing technology in order to learn, there are no signs of it slowing down. Employees continuously looking for the best ways to upskill and progress their careers, can use a range of devices to keep their experience relevant within an ever-evolving digital landscape.

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Four Ways Voice Technology Can Transform Workplace Learning:

1. Multi-tasking

Listening to audio, such as voice messages, podcasts or flash briefings, can aid staff to continue their learning because they can access the educational tools whilst working, during breaks or after office hours. Voice offers the chance for employees to take in information in another way.

2. Simplicity

It’s a quick and easy way to send messages and information to colleagues and clients in an instant because the details are there for people to use, and learn from. It could be a small note to let people know about developments, or a reminder to alert about what they need in order to complete their training.

3. Personable

A great way to interact and keep employees engaged, voice notes allow for a personality to come through with the intended tone, which can’t often be managed via an email or text because it lands exactly how it’s sent. Audio can also be a perfect opportunity for mentors or business leaders to tailor their messaging too.

4. Accessibility

Staff can access information at a time that suits them, and work their learning patterns around their day-to-day duties. Such voice technology can also be accompanied by text-based services to provide inclusive options for staff and clients, as well as be used across various devices from desktop to mobile.

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