Designed by Mateusz Zapotoczny
Knowledge Sharing – Scalable Efficiency vs Scalable Learning [Infographic]
For Learning & Development Professionals
Knowledge management systems became popular to make existing knowledge more accessible in the form of
1. knowledge repositories and
2. directories of expertise.
1. New knowledge creation is the most valuable form of learning.
2. Organisations develop new knowledge on what works and what doesn’t work in specific situations.
Explicit vs Tacit Knowledge
- Explicit Knowledge
E.g. Process manuals – knowledge that can be written down and easily shared
- Tacit Knowledge
For example, ability to speak a language or play an instrument – difficult to transfer to another person
Individuals vs Workgroups & Networks
Individuals are the primary focus of learning
- Workgroups & Networks
Leaders bring together people with diverse skills to form trust-based relationships.
Learning vs Performance Improvement
Upfront investment is necessary to develop course materials and take people out of their work
- Performance Improvement
Learning leads to performance improvement
Learning happens in the work environment as new performance challenges arise.
Performance improvement leads to learning
Learning vs Unlearning
Staff keep piling new knowledge on top of their existing knowledge.
Assumptions and beliefs about what is required to achieve impact are constantly challenged.
Skills vs Capabilities
The focus is on acquiring a given set of skills.
Cultivating the underlying capabilities accelerates learning, so that new skills can be rapidly acquired.
To adopt scalable learning within your organisation today, you need to challenge your conventional beliefs about learning in general.
Watch & Learn is a Webanywhere mobile learning app that maximises knowledge sharing on the job to provide your workforce with performance support. Contact us today on email@example.com