Office hours and contact details

Office hours: Our core hours are 8:00 am to 5:00 pm Monday to Friday (UK time).
Telephone enquiries: (+44) 0800 862 0131
Email: support@webanywhere.co.uk

You can also ask us any question you want via Twitter, and we'll get straight back to you. Follow us at @wastretchbeyond and DM us with your queries.

Customer service aims

Webanywhere is committed to the continuous improvement of our high-quality customer service, in line with our key beliefs. Our customer service aims are:

  • For all our customers to experience an excellent standard of service every time they contact us. Our knowledgeable and helpful staff make this happen by following efficient systems and processes.
  • To provide high quality services and service information to our customers
  • To deal with any service issues promptly, openly and fairly. We carry out regular reviews of service issues and take appropriate action where required
  • To continually improve our service and act upon customer feedback. If you are happy with our level of service, then please let us know – we like to know if we are getting things right!

Our standards of service

All telephone calls to our offices will be answered within four rings and we will identify ourselves by name.

For technical support, you can refer to our detailed FAQ section if no representative is available.

If you call outside our core office hours, your call will be diverted to an answer phone. All answer phone messages will be responded to within one working day.

Why Choose Us?

Webanywhere provides market-leading online solutions that make it possible for thousands of people in education, business and not-for-profit organisations to learn anywhere in a secure space. We deliver our customer promise through a broad range of innovative products and bespoke e-learning solutions, including content-managed websites, learning management systems (LMS), virtual learning environments (VLE), e-portfolios, resources and tools for paperless administration tasks.

Stretch Beyond

We stretch beyond with bespoke specifications, lightning fast set up and responsive, supportive post-sale service. We offer user seminars, regular health checks and the provision of e-learning content to ensure that the maintenance of your system doesn't become a barrier to its future development.

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